Tuesday, April 17, 2007

SAP CR010 CRM Overview


SAP CR010 CRM Overview

Course Prerequisites

Required:

Ms Winodws

MS Internet Explorer

Recommended:

SAP20,LO150,LO110

Familiarity with CRM business processes

Target Group

Customers interested in gaining an understanding of SAP Customer Relationship

Management and it's related processes

SAP Consultants and Partners working with CRM Customers

Course Goals

Enable you to describe SAP CRM products,roles,and processes

Provide a fundamental understanding of SAP CRM concepts and products


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