Showing posts with label CRM. Show all posts
Showing posts with label CRM. Show all posts

Tuesday, May 1, 2007

Phases of a SAP Project (ASAP)

Phase I: Project Preparation

  • Decision makers define clearly Project objectives and an effective decision making process.
  • Define Project organization and Roles.
  • Implementation scope is finalized
  • System Landscape and technical requirements are finalized
  • Infrastructure (Hardware/Interfaces)
  • High level Strategies for client
  • Archiving strategy
  • Issues of Data bases
  • Other issues like
  • Unanticipated tasks
  • Normal tasks that can not be completed
  • External factors that need to be dealt with


Phase II: Blue Print Phase

  • Scope of R/3 implementation is defined.
  • Business blue print is created.o Tools used for this is ASAP Implementation assistant
  • Question and Answer Data
  • Base (Q&A dB) Business Process Master List (BPML)
  • R/3 Structure
  • Modules Business Navigator and External Modeling tools?
  • Project Management (Activities like…)
  • Conducting Status Meeting for Project Meeting
  • Conducting Steering committee meetings
  • Addresses the issues like Organizational Change Management
  • Other Activities Like
  • Project Team Training
  • Developing the system environmento Defining Org Structure
  • Define Business Process

Phase III: Realization Phase

  • Configuring the R/3 System
  • Defining the Authorizations in R/3
  • Defining the work flow
  • Creating Use Documentation
  • System manager procedures
  • Developing the System Test plans
  • Define the Service level Commitment
  • Establishing the System Administration function
  • Setting up the Quality Assurance environment


Phase IV: Testing and Final Preparation

  • Testing, user Training, System management and Cutover activities
  • Test Plan has the activities of:
  • Testing the conversion procedures and programs
  • Total Interface programso Volume and Stress testing
  • Final User acceptance testingo Developing a Final Go-Live strategy
  • Redirection to Go-Live? Preparation of End-user documentation
  • Training for the End Users
  • Technical environment installation on Production system and testing
  • Transfer of Legacy data and preparation plan for Go-Live


Phase V: GO-Live Phase

  • Production support facilities are carried out
  • Validations of Business process and their configuration
  • Follow up training for End Users
  • Sign–Off.

reference:www.sap123.com

Tuesday, April 17, 2007

SAP CR010 CRM Overview


SAP CR010 CRM Overview

Course Prerequisites

Required:

Ms Winodws

MS Internet Explorer

Recommended:

SAP20,LO150,LO110

Familiarity with CRM business processes

Target Group

Customers interested in gaining an understanding of SAP Customer Relationship

Management and it's related processes

SAP Consultants and Partners working with CRM Customers

Course Goals

Enable you to describe SAP CRM products,roles,and processes

Provide a fundamental understanding of SAP CRM concepts and products